Masked Bunny - Rainbow
Regular price $60.00
Shipping calculated at checkout.
Space Island's hand painted bunny mask. Air brushed with non-toxic acrylic paint. Elastic band to secure. One size fits all.
*Please allow 2-3 weeks creation time*
CONTACT
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Welcome to our customer service page, we're here to help! If you have any questions, comments, or concerns please connect with us via email or direct message on Instagram:
hello@spvceisland.com
IG: @spvceisland
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GENERAL SHIPPING INFO
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Specializing in festival fashion, we realize most purchases are intended for specific events. If you need an item by a certain date, please let us know in the note section available at checkout. Since we are not a normal, fast fashion store and most of our items are handmade, its helpful for both parties to communicate so we can do our best to accommodate you. Thanks in advance.
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Change your mind? We offer full refunds for orders up until the day they ship. If you would like to cancel your order please let us know via email or IG within this time frame. Refunds can take up to 30 days to process through credit card companies, Paypal is instant. We always recommend using Paypal for online purchases.
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If you need to change your shipping address, please contact us before we ship your item. Once an item has shipped, we can not change or reroute a package.
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Tracking is available with every purchase via email or text message. You will receive email confirmation once we ship. We are not responsible for lost, stolen, tampered with or carrier delayed packages.
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Buyers are responsible for all local duties and taxes at delivery in countries where applicable. This is important for customers outside of the United States.
ORDER PROCESSING & DELIVERY TIME:
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All 'Ready to ship' orders are processed within 3-6 business days of purchase, unless otherwise specified in item titles, product descriptions and/or listed in advertisements or social media posts. Please read all product descriptions carefully as specific shipping times will be listed here and vary for handmade items. See Space Boots & handmade item shipping info below.
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Accurate shipping prices are shown at checkout once the shipping address is entered. Choose the shipping option that best fits your delivery needs. All US orders ship via USPS First Class, Priority, or Express. Transit times and price vary based on the USPS terms & conditions of service, and buyer(s) location. Item(s) weighing under 1lb qualify for First Class shipping. Spvceisland.com is not responsible for delays incurred during transit.
- USPS First Class Mail is expected to arrive within 3-6 business days.
- USPS Priority Mail is expected to arrive in 2-3 business days.
- USPS Express Mail (overnight) is expected to arrive in 1-2 business days.
Order processing times for expedited shipments remain constant: 3-6 business days.
International orders also ship via USPS First Class Mail, Priority, or Express. Transit times vary based on the USPS terms & conditions of service, and buyer(s) location. Items weighing under 4lbs qualify for International First Class shipping. Spvceisland.com is not responsible for delays incurred during transit.
- USPS First Class International is expected to arrive in 7-22 business days.
- USPS Priority International is expected to arrive in 6-10 business days.
- USPS Express International is expected to arrive in 3-5 business days.
Order processing times for international expedited shipments remain constant: 3-6 business days.
POLICIES FOR CUSTOM ORDERS
- E-mail your custom order request to hello@spvceisland.com.
- Custom coat fees start at $15+ depending on the design and materials.
- Please allow 3-5 weeks creation time for custom orders.
POLICIES FOR SPACE BOOTS & ALL HANDMADE ITEM(S)
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Please take the following info into consideration before purchasing a handmade item, as each Space Boot or hand painted item is a custom work of art from start to finish
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Please allow at least 4-6 weeks for creation time. Your patience is greatly appreciated while we design this one-of-a-kind work of art for you. Good things come to those who wait!
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Any handmade items purchased through a discount sale or giveaway may have an extended turn around time due to a high volume of sales. Remember, Space Boots are carefully hand painted and may not be rushed.
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If you need any item sooner please email us as we can often accommodate you with a $50 expediting shipping fee.
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All Space boots and art work are FINAL SALE. Under no circumstance will this change.
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Space Boots is not responsible for any wear or tear that may occur at any time. Please understand that Space boots are in fact walking, wearable pieces of art. Although each boot is finished with a protective, UV blocking finish the paint can still chip or crack over time due to wear or tear. Chips or cracks are just part of the over all concept behind this art piece and is expected. You'd expect a painting to chip a bit if you wore it on your feet as well, right?
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All Space Boots are listed is US Women's whole sizes. If you are a half size we recommend you size up for comfort. If have a questions about sizing or you need a size other than these, please contact us.
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Custom Requests: We love custom requests so don't be shy, hit us up! We can try our best but cannot guarantee to accommodate all custom paint/design/size requests made. Some custom requests may be up charged depending on extra paints or materials.
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Space Island reserves the right to update, change, modify or otherwise alter these policies at any time.
SPACE ISLAND RETURN POLICY
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The purchase of any spaceisland.co product indicates your agreement to follow and be bound by our policies.
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If you need to cancel your order please let us know immediately. We offer full refunds up until an item has shipped.
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Due to the custom nature of our handmade products, all purchases are final sale with the exception of exchanges or replacements for the following: size or color discrepancies, faulty or damaged goods, or orders with missing merchandise.
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Order discrepancy claims must be submitted via email to hello@spvceisland.com within 3 days of delivery and include images of the items in question, item description for missing merchandise, order number, and tracking number.
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Please carefully read product descriptions, and consult the size chart before purchasing.
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Exchanges can be done using your store credit to place a new order, once returned goods are received and approved. Free return postage is not guaranteed for all items.
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The following items are ineligible for return:
- Worn, altered, or washed items missing original packaging and tags.
- Intimates, swimwear, and bodysuits
- Sale items
- All Space Boots and hand painted items
- Custom orders
- Orders placed with a payment plan
Please contact us at hello@spvceisland.com with any further questions.