Return Policy

Our goal here at Space Island is for you to be completely satisfied with your online purchase! We will happily accept unworn, unwashed, stain/odor free merchandise within 14 calendar days of delivery for Store Credit. Unworn items must be returned with original packaging, tags and hygiene liner still attached. For sanitary purposes, please try on swimwear over underwear. We have the right to refuse garments that show any signs of wear.

Exchanges:
If you need to make an exchange for a different size, color or style, a store credit code will be issued for the item cost. You'll be able to place a new order for your items. Store credit is a one time discount code and the entire amount must be used in one purchase. Any unused amount will be lost.

Items that are ineligible for Store Credit are as follows:

• Worn, Altered, or Washed items
• Items Missing Original Packaging and Tags.
• Final Sale Items
• Custom Orders 

As we are confident that you will be happy with your purchase, and because of the nature of our small, independent business, all sales are Non-Refundable.

To Start a Return:
If you are in any way unsatisfied with our products, please initiate a return by emailing us at hello@spaceisland.com. Once your return is approved by a member of our team, please ship back your item(s) within 3 business days of receiving your emailed return label. Free return postage is not guaranteed for all orders and you may be responsible for shipping costs associated with any such returns. Any unapproved and/or late returns will be subject to a 20% restocking fee for the entire order.

Defective or Incorrect Items:
If you have received damaged or incorrect items, please be sure to contact us within 24-48 hours of receiving your order. Please include name, order number and a photo of the damaged or incorrect item(s) and we will assist accordingly.

Changing or Cancelling your Order:
If an order needs to be cancelled or changed, please reach out to us immediately. We may be able to cancel your order for a full refund before an item ships. We cannot guarantee your order can be stopped, canceled or changed after dispatch. Please be sure to double check your order information is correct before proceeding to checkout.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product availability, errors in the description or price of the product, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

We reserve the right to change or update the information on this page at any time without prior notice.

Please contact us at hello@spaceisland.com with any further questions.